Phyllis and Richie
Ballance started out in the flooring business as
installation sub-contractors. That gives them a big
advantage when it comes to knowing what goes on in the
installation side of this business. That's why having a
well-trained, certified, full-time crew is so important
to them.
The
pride they have in their business extends to their son,
Justin, who grew up in the business and now handles the
installation of all hard surface flooring. Like the
others, Justin has completed many training courses and
continues to upgrade his knowledge.
"You'll see the same
people installing our products," says Richie. "We don't
rely on contractors because we insist on providing our
customers with consistent, professional, top-quality
installations," says Richie. "We know what our crews
learn and we know how they use it. And, most
importantly, we know that our crews take pride in their
work and care about the customers they serve. We know
that because our customers tell us!" |
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"We just
wanted to let you know we appreciate the great job your
men did on our carpet and flooring. We truly love it!!!
Thank you
for the extra concern & effort you showed in fixing the
floor in our kitchen. You all did a great job. We will
highly recommend you to anyone looking to have new
carpet or flooring." A. & D. F. |